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Operations Specialist - Member Support

7/11/2025

No location specified

Job Summary

A company is looking for an Operations Specialist - Member Support Services.

Key Responsibilities
  • Provide exceptional customer service and assist members with treatment-related issues
  • Manage the Member Support Services Zoom Call Center and ensure timely responses to member inquiries
  • Update and maintain accurate information in the Electronic Medical Record (EMR) and support RX Assistance Groups
Qualifications
  • Associates degree or equivalent experience required; Bachelor's degree preferred
  • Minimum 2 years of experience in an administrative role
  • Experience in a virtual environment and familiarity with related technologies
  • Spanish-speaking ability is highly preferred
  • Experience with Electronic Medical Records (EMR) and proficiency in Excel and Google Apps

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