Job Summary
A company is looking for a Telephonic Outreach Specialist to engage with members eligible for services and assist them throughout the intake process.
Key Responsibilities
- Provides telephonic/virtual outreach and engagement services for eligible members
- Initiates the intake process and communicates urgent needs to care teams
- Collects data and organizes information within the Commons system
Required Qualifications
- 1 year of experience in a similar role
- Ability to commute to specified regions in Maryland or Virginia
- Experience with data collection and management systems
- Familiarity with healthcare or community service environments
- Ability to work collaboratively with care teams
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