Patient Access Representative

Job Summary

A company is looking for a Patient Access Representative II to join their team remotely.

Key Responsibilities

• Assist with new patient submissions and existing patient scheduling
• Centralize all inbound communications to streamline responses and direct to appropriate teams
• Handle basic billing inquiries and verify insurance information

Required Qualifications

• High school diploma or equivalent required; college degree preferred
• Experience in a call center environment; healthcare experience preferred
• Prior customer service experience in medical or mental health practices is preferred
• Strong computer proficiency
• Demonstrates awareness and sensitivity working with diverse populations