Patient Access Specialist

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Accurately enter patient data into EPIC and complete full registration workflows
• Verify insurance eligibility and ensure accurate billing information
• Handle inbound calls related to patient scheduling and billing issues

Qualifications

• Proven experience with EPIC and patient registration processes
• Solid understanding of insurance verification and medical billing codes (ICD)
• Previous experience in a healthcare contact center or high-volume customer service environment
• Comfortable working independently in a fast-paced, remote environment