Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Assist customers with their accounts and ensure accurate documentation
• Provide detailed explanations of account statuses and inquiries
• Adhere to state and federal regulations while maintaining quality assurance goals

Required Qualifications

• Prior call center experience is required
• Must maintain personal working equipment that meets specified system requirements
• Ability to navigate multiple systems/screens while assisting customers
• Must have dual working monitors
• Willingness to complete a virtual interview and system validation post-application