Patient Account Representative

Job Summary

A company is looking for a Patient Account Representative-Remote.

Key Responsibilities

• Research and resolve patient accounts, including contacting payors and patients for uncollected balances
• Document account actions and maintain productivity and quality standards while managing desk inventory
• Assist with special projects and communicate findings to management

Required Qualifications

• High School diploma or equivalent; some college coursework in business administration or accounting preferred
• 1-4 years of medical claims and/or hospital collections experience
• Basic computer skills, including intermediate proficiency in Microsoft Office
• Typing speed of 45 words per minute minimum
• Understanding of the revenue cycle process and familiarity with insurance types such as Medicare and Medicaid