Pennsylvania Customer Financial Specialist

Job Summary

A company is looking for a Customer Financial Specialist Associate to work from home in a call center environment.

Key Responsibilities

• Provide comprehensive service for patients, acting as an advocate for their issues and concerns
• Perform accounts receivable functions, including cash collection, account resolution, and management of financial assistance programs
• Educate patients on billing, insurance, and regulatory issues while ensuring compliance with relevant regulations

Required Qualifications

• High School Diploma or Equivalent (GED) is required
• A minimum of 1 year of related work experience is required
• Experience in customer support policies, standards, and procedures
• Ability to work in various billing systems
• Knowledge of federal and state regulations related to billing and patient services