Policy Administration Representative

Job Summary

A company is looking for a Policy Administration Rep 4 (Remote).

Key Responsibilities

• Execute collection activities for all customers within the EB Division
• Apply received premiums within the premium collection system and maintain accurate policy administration
• Research and resolve policyholder and field force requests while managing policy amendments and billing accuracy

Required Qualifications

• High School diploma
• 8-10 years of relevant work experience in a high production environment
• Demonstrated customer service skills
• Ability to work within a high volume transaction environment and operate defined processes
• Working knowledge of group contract provisions and billing systems