Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to enhance client relationships and ensure customer satisfaction.

Key Responsibilities

• Manage a portfolio of clients to ensure retention and satisfaction
• Drive customer interactions throughout the customer lifecycle to promote product adoption and expansion
• Deliver business reviews to assess progress and demonstrate product value

Required Qualifications

• 2 years of Sales or Account Management experience in a quota-carrying role
• Experience selling SaaS solutions across various market verticals
• Ability to establish strong internal and external relationships
• Proficiency with Microsoft Office programs and experience with Salesforce preferred
• Goal-oriented with a proven track record of meeting or exceeding quotas