Post-Issue Operations Specialist

Job Summary

A company is looking for a Post-Issue Operations Specialist to manage post-issue transactions and provide support in a life insurance environment.

Key Responsibilities

• Manage post-issue transactions, including modifications, exchanges, policy updates, surrenders, and claims processing
• Process checks and provide backup phone support for the call center during high-volume periods
• Update and maintain the administrative portal and participate in team trainings and meetings via video

Required Qualifications

• Experience in a life insurance post-processing environment, including payment processing
• Minimum of three years of life insurance experience
• Technical experience, preferably with JIRA
• Ability to actively participate via video in team trainings and meetings