Program Manager

Job Summary

A company is looking for a Program Manager to oversee operations within their Global Partner Ecosystem.

Key Responsibilities

• Manage partner lifecycle from onboarding to offboarding, ensuring compliance and success
• Define and maintain operational processes, monitor program status, and report on KPIs
• Identify and implement process improvements and optimizations for partner engagement

Required Qualifications

• 10+ years of overall experience in program management
• 5+ years of experience in Partner Lifecycle Management
• Strong operational experience in building efficient programs
• Experience with partner tier management and support desk operations
• Ability to create content and manage communications related to program changes