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Puerto Rico Help Desk Technician

7/11/2025

Puerto Rico

Job Summary

A company is looking for a Sr Assistant Help Desk Tech.

Key Responsibilities
  • Answer help desk telephones and respond to customer inquiries
  • Assist customers in resolving technical problems and escalate complex issues as needed
  • Log and track inquiries using a problem management database
Required Qualifications
  • High school diploma or G.E.D
  • One or more years of technical training in computer support preferred
  • Two or more years of technical or customer support experience
  • Experience working with company products and operating systems
  • Experience with solving computer-related problems

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