Quality Analyst

Job Summary

A company is looking for a ROI Quality Analyst to assist the ROI Account Manager in reviewing, processing, and releasing medical records.

Key Responsibilities:

• Reviewing records for accuracy and compliance with policies and regulations
• Updating and maintaining accurate records of disclosures related to medical records requests
• Providing customer service while managing high call volumes and maintaining production goals

Required Qualifications:

• High School Diploma/GED required
• Ability to conduct and interpret HIPAA/Privacy Guidelines
• Proven dependability and attendance
• Solid organizational skills, including multitasking and time management
• Confidentiality and discretion are required