Job Summary
A company is looking for a Sr Quality & Compliance Manager, Remote East Coast.
Key Responsibilities
- Supervise and mentor team members, overseeing training, development, and performance evaluations
- Coordinate daily activities, establish work schedules, and manage compliance programs and continuous improvement objectives
- Lead quality-of-service initiatives, manage audits, and report compliance status to clients and senior management
Required Qualifications
- Bachelor's Degree preferred with 5 - 8 years of relevant experience; a combination of experience and education may be considered
- Experience in staffing, training, development, and performance management is preferred
- Strong leadership skills to motivate teams and achieve operational targets
- Ability to handle sensitive information and complex problem-solving
- In-depth knowledge of Microsoft Office products
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