Record Retrieval Support Specialist

Job Summary

A company is looking for a Record Retrieval Support Specialist.

Key Responsibilities

• Handle outgoing medical records requests and contact healthcare facilities for record retrieval
• Provide customer service via phone and email while ensuring compliance with confidentiality policies
• Utilize Microsoft Word and Excel for data entry and back-end tasks, while staying informed about HIPAA regulations

Required Qualifications

• High School Diploma or GED
• Previous administrative or back-office experience, preferably in healthcare
• Basic skills in Microsoft Excel and Word
• Understanding of medical records processes and HIPAA regulations
• Strong organizational skills to manage workload and meet goals