Remote Call Center Agent

Job Summary

A company is looking for a Call Center Agent to assist customers with sales, billing, and technical issues remotely.

Key Responsibilities

• Assist customers in finding and purchasing products and services
• Handle billing inquiries and process payments
• Troubleshoot basic technical issues with phone, internet, or cable services

Required Qualifications

• Minimum of two years of customer service and sales experience preferred
• High school diploma or equivalent; college degree preferred
• Ability to work in a fast-paced sales environment
• Flexibility to adapt to evolving business needs
• Technical aptitude to assist customers with basic technical questions