Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Investigates potential credit card fraud cases and analyzes account history
• Responds to account inquiries and assists with lost/stolen reports and credit card replacements
• Maintains documentation and begins to build knowledge of fraudulent activity identification

Required Qualifications

• High School Diploma or Equivalent
• Recent contact center or work-from-home experience
• Open to a flexible work schedule, including mid to late shifts and weekends
• Minimum internet speed requirements for remote work
• Must pass a background check including criminal and credit checks