Remote Customer Service Representative

Job Summary

A company is looking for a Part Time Remote Customer Service Specialist.

Key Responsibilities

• Navigates electronic health records to validate and document patient information while ensuring HIPAA compliance
• Manages a high volume of incoming calls for appointment scheduling, medication refills, insurance inquiries, and other patient needs
• Schedules patient visits, verifies insurance eligibility, and communicates clinical information to providers as necessary

Required Qualifications

• High School Diploma or GED
• 2-5 years of relevant experience in healthcare or customer service
• No supervisory experience required
• Must live within 1 hour of St. Louis, Missouri
• Typing test required with a minimum speed of 35 wpm and 90% accuracy