Michigan Licensed Customer Service Advisor

Job Summary

A company is looking for a Michigan Licensed Customer Service Advisor.

Key Responsibilities

• Research, process, and resolve inquiries related to health insurance benefits and eligibility
• Document interactions and relay information to customers and team members
• Provide timely solutions through various communication channels while maintaining a positive attitude

Required Qualifications

• High school diploma or equivalent
• Two or more years of customer service experience
• Typing speed of 30+ words per minute
• Availability to work shifts within specified hours, including possible weekends
• Must reside in Michigan and have a hardwired internet connection