Zendesk System Administrator

Job Summary

A company is looking for a Zendesk System Administrator.

Key Responsibilities

• Administer and maintain Zendesk Support, Guide, Chat, Talk, and other related tools
• Configure and optimize settings, including triggers, automation, and SLAs
• Serve as the primary point of contact for Zendesk-related inquiries and troubleshooting

Required Qualifications

• Bachelor's degree in IT, Computer Science, or a related field
• Proven experience as a System Administrator with customer support platforms
• Self-driven and capable of working independently and collaboratively
• Fluency in English and Lithuanian, both written and spoken