Remote Hospice Triage LPN- PT 1 shift 3:30p-12a +rotating Sat & Sun 3:30p-12a

About the position

IntellaTriage invites you to join our growing team of Hospice Triage Nurses, where you can enjoy the benefits of working from home while providing essential care without the stress and expense of daily commuting. This position requires candidates to have or be willing to obtain a Compact LPN license and to reside in a Compact US state. Experience with end-of-life care is a must, as is a high-speed internet connection. We are looking for tech-savvy individuals who thrive in a fast-paced environment and possess strong keyboard skills. The role involves working one weekday shift from 3:30 PM to 12:00 AM CST, along with rotating shifts on Saturdays and Sundays during the same hours. At IntellaTriage, we are dedicated to improving the lives of both nurses and patients. Since 2008, we have been providing after-hours nurse triage for hospice and home health providers, utilizing best-in-class technology to ensure that licensed nurses are available around the clock. Our triage nurses become an integral part of our clients’ care teams, providing patient-centered and compassionate care during non-core hours. We are excited to support our clients’ nursing staff in the field by leveraging our outsourced team of nurses to manage after-hours care delivery. Our Hospice Triage Nurses have experience in hospice, palliative, and end-of-life care, as well as in fast-paced environments such as emergency departments, critical care, and surgical services. New hires will receive three weeks of remote paid training, with the schedule varying based on availability. We provide our nurses with a laptop and headset, but they are required to use their own high-speed internet and maintain a quiet, HIPAA-compliant workspace. Nurses will access electronic medical records (EMRs) for charting and utilize our internal applications to perform their job functions. A minimum of 30 minutes of paid shift preparation is required before taking calls, and nurses should expect to spend an additional 30 minutes to 2 hours at the end of their shift completing charting before clocking out. This role offers the opportunity to work from home, eliminating the need for scrubs, expensive takeout, and commuting costs, allowing for more time with loved ones.

Responsibilities
• Provide after-hours triage for hospice and home health patients.
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• Utilize client-customized protocols for patient-centered care.
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• Access EMRs for charting and utilize internal applications during calls.
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• Communicate empathically with patients while adhering to protocols.
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• Handle multiple calls efficiently, with a minimum of 5 calls per hour on weekdays and up to 8 on weekends.
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• Complete required charting and documentation after calls.
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• Participate in ongoing training and maintain CEUs as required.

Requirements
• Must have or be willing to obtain a Compact LPN license.
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• Experience in hospice, palliative, or end-of-life care is required.
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• Experience in a fast-paced environment such as ED, surgical services, or critical care is necessary.
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• Comfortable accessing multiple technology applications for documentation during calls.
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• Ability to type quickly and efficiently in a fast-paced environment.
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• Fluency in English is required; additional languages are a bonus.
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• Must physically reside in the U.S. and be legally eligible to work for any employer.
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• Must be able to complete three weeks of remote paid training during days and evenings.
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• Availability to work some holidays as required.
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• Ability to handle stress and multitask effectively during calls.
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• Must pass a background check and nurse licensing check.

Nice-to-haves
• Experience in telehealth or remote nursing roles.
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• Additional language proficiency beyond English.

Benefits
• $19 per hour starting pay after training, with opportunities for increases.
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• $1 shift differential for overnight shifts.
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• $1 shift differential for weekend shifts.
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• Accrual of PTO based on hours worked per year for part-time and full-time nurses.
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• Eligibility to participate in a 401(k) plan for all nurses.
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• Full-time nurses may participate in medical, dental, vision, and/or supplemental insurances.