Remote Member Contact Center Rep

Job Summary

A company is looking for a Call Center - Member Contact Center Representative I - Remote.

Key Responsibilities:

• Provide efficient and timely service to members via various communication channels
• Consult with members to identify needs and offer appropriate solutions
• Perform account maintenance and process various member transactions accurately

Required Qualifications:

• 1 year of retail experience with a track record in meeting service and sales goals
• Basic understanding of financial products and services
• High School Diploma or equivalent
• Competent computer knowledge and proficiency in Microsoft applications
• Genuine interest in helping members with an empathetic and caring nature