Job Summary
A company is looking for a Virtual Care Remote Scheduler to join their team.
Key Responsibilities
- Answers incoming calls, assesses needs, and directs callers to appropriate personnel
- Schedules new and returning patients, manages appointment changes, and maintains scheduling templates
- Obtains insurance authorizations and collects co-pays while ensuring patient confidentiality
Required Qualifications
- High school diploma or equivalent required
- Entry-level position requiring 0-3 years of experience in a medical office setting
- Knowledge of medical terminology and coding is a plus
- Proficiency in Microsoft Office (Outlook, Word, Excel) required
- Additional experience may be required for higher-level positions
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