Remote Seasonal Benefit Counselor – ABG

About the position

The Benefit Counselor at Alight plays a crucial role in educating and advising employees about their benefits options. This position requires a deep understanding of both core and voluntary benefits, enabling the counselor to provide accurate and comprehensive information to employees. The primary goal is to empower employees to make informed decisions regarding their benefits, ensuring they understand the implications of their choices for themselves and their families. The Benefit Counselor will engage in meaningful conversations with employees, helping them navigate the complexities of their benefits package and emphasizing the importance of making the right decisions. In addition to providing information, the Benefit Counselor will also be responsible for fostering a supportive and informative environment. This includes demonstrating excellent communication skills, maintaining a positive attitude, and working collaboratively with team members. The role requires basic technical skills to utilize various tools and platforms effectively. The ideal candidate will be someone who is passionate about helping others and possesses a strong desire to educate employees about their benefits. At HodgesMace, an Alight Company, we are committed to creating a workplace culture that values diversity and inclusion. We believe that a diverse workforce enhances our ability to serve our clients and communities effectively. As a Benefit Counselor, you will be part of a team that prioritizes employee advancement, open communication, and exemplary leadership. We are looking for individuals who are not only knowledgeable but also enthusiastic about making a positive impact in the lives of others.

Responsibilities
• Provide expert advice to clients’ employees regarding core and voluntary benefits.
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• Educate employees on the importance of making informed benefit decisions.
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• Assist employees in understanding their company’s benefits package.
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• Foster a supportive and informative environment for employees seeking benefits information.
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• Utilize basic technical skills to navigate benefits platforms and tools.

Requirements
• Licensed benefit counselor with a strong understanding of benefits options.
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• Excellent communication skills to effectively convey information to employees.
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• Basic technical skills to utilize various tools and platforms.
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• Positive attitude and ability to work collaboratively as part of a team.

Nice-to-haves
• Experience in a customer service or counseling role.
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• Familiarity with benefits administration and related software.

Benefits
• Competitive total rewards package.
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• Continuing education and training opportunities.
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• Potential for career advancement within a growing global organization.