Job Summary
A company is looking for a Research Analyst to provide technical assistance and customer service to clients and support data collection activities.
Key Responsibilities
- Provide technical assistance and customer service to internal and external customers
- Support the execution of data collection activities in collaboration with technical teams and external organizations
- Mentor less experienced team members and work independently on multiple projects
Required Qualifications
- 2+ years of experience in technical assistance
- Bachelor's degree in Mass Communications or Public Relations
- Experience documenting business requirements for health IT platforms
- Ability to obtain a Secret clearance
- Experience with end-to-end documentation and deliverables
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