Revenue Enablement Specialist

Job Summary

A company is looking for a Revenue Enablement Specialist - Knowledge Content & Systems.

Key Responsibilities

• Drive and elevate knowledge content and systems aligned to a unified proficiency matrix across various teams
• Apply technical writing and user experience best practices to create clear and engaging training documentation
• Optimize knowledge systems in customer-facing help centers and internal knowledge bases

Required Qualifications

• 2+ years of experience managing knowledge content and help center information
• Expertise in technical writing in English
• Experience working with external help centers hosted in Salesforce
• Innovation-minded and flexible
• Detail-oriented and organized