Sales Operations Manager

Job Summary

A company is looking for a Manager, Sales Operations.

Key Responsibilities

• Manage and train a team of Business Partner Advisors while ensuring alignment and performance reviews
• Supervise and improve processes to enhance productivity and customer satisfaction
• Monitor customer feedback and oversee the partner complaint management process

Required Qualifications

• Bachelor's degree in business administration, economics, or a related field
• 6 to 10+ years of experience in Sales Operations, Customer Service Operations, or a related role
• Demonstrated business acumen and understanding of efficiency drivers
• Advanced experience with CRM software and Microsoft Office
• Proficiency in analyzing budgets and preparing financial reports