Salesforce Administrator

Job Summary

A company is looking for a Senior Salesforce Administrator to manage and optimize their Salesforce platform while serving as a liaison between business teams and external support.

Key Responsibilities

• Serve as the primary liaison between business stakeholders and external Salesforce support teams to define, document, and prioritize requirements
• Manage and prioritize the Salesforce product roadmap, ensuring alignment with company goals and initiatives
• Design and implement Salesforce configuration changes and lead user training and adoption efforts

Required Qualifications

• Bachelor's degree in computer science, information systems, or a related field preferred
• 5+ years of hands-on Salesforce Administration experience, including Sales Cloud and Service Cloud
• Experience supporting or administering Salesforce CPQ is required
• Salesforce Administrator Certification is required; additional certifications are a plus
• Proven ability to serve as a business analyst, gathering requirements and translating business needs into technical specifications