Job Summary
A company is looking for a Tax Expert (Seasonal) to provide customer support and tax preparation services remotely.
Key Responsibilities
- Provide customer support via video, phone, and chat for tax return inquiries
- Create an excellent customer experience by utilizing tax preparation expertise
- Document all customer interactions and resolve issues promptly to ensure satisfaction
Required Qualifications
- Active Enrolled Agent (EA), CPA, or practicing attorney license with an active PTIN
- 2+ years of experience preparing and filing individual (1040) tax returns
- Strong technical skills in professional tax software and Microsoft 365
- Access to a dedicated workspace with a hard-wired Ethernet connection
- Personal computer required for administrative tasks
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