Job Summary
A company is looking for a Team Lead Tax Prep & Support (Seasonal).
Key Responsibilities
- Provide leadership and motivation to the tax preparation team via various communication channels
- Monitor and support the tax support communication channels, ensuring timely and accurate responses
- Address and resolve customer escalations and issues effectively and efficiently
Required Qualifications
- Must be an actively credentialed Enrolled Agent (EA), CPA, or practicing attorney with an active PTIN
- 1+ years of experience in a remote supervisory role leading teams of 5 or more tax professionals
- 2+ years of experience preparing and filing individual (1040) tax returns
- Strong technical skills in professional tax software and Microsoft 365 applications
- A dedicated workspace with a hard-wired Ethernet connection and personal computer
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