Job Summary
A company is looking for a Case Management, Senior Assistant, (Remote).
Key Responsibilities
- Provide enrollment assistance and information on HIPP/Premium Assistance programs to Medicaid eligible recipients
- Verify and document health care coverage for Medicaid recipients and assist in identifying potential program qualifiers
- Conduct data entry and maintain active cases during open enrollment and premium reviews
Required Qualifications
- 3-5 years of experience in the insurance industry, healthcare, or government-sponsored programs
- Experience in a call center environment, making outbound inquiries and answering inbound calls
- Working knowledge of HIPAA privacy and security rules
- Ability to work with Microsoft Word and Excel
- Bilingual skills and knowledge of healthcare terminology are preferred
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