Senior Customer Service Representative

Job Summary

A company is looking for a Senior Customer Service Representative, Corporate.

Key Responsibilities

• Respond to and resolve client, affiliate, and vendor requests via phone and email
• Manage the order process from client inquiry through invoicing and follow-up
• Handle corporate filings and obtain necessary certificates and public records

Required Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred
• Minimum of 2+ years of experience in corporate services or registered agent industry
• Ability to multi-task effectively
• Knowledge of corporate services and filings
• Experience in customer service operations optimization