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Senior Director of Care Experience

7/9/2025

N/A

Job Summary

A company is looking for a Senior Director of Care Experience.

Key Responsibilities
  • Develop and lead the long-term strategy for patient and provider experience
  • Own and refine the care journey across all channels, ensuring operational excellence
  • Lead initiatives focused on equity, inclusivity, and culturally competent care
Required Qualifications
  • 10+ years of experience in healthcare, care operations, or service design, with at least 5 years in a senior leadership role
  • Bachelor's degree required; advanced degree preferred
  • Deep knowledge of care delivery, especially in digital health or telemedicine
  • Proven success in building and leading large cross-functional teams
  • Experience working with data and insights to drive decision-making

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