Job Summary
A company is looking for a Senior Director of Care Experience.
Key Responsibilities
- Develop and lead the long-term strategy for patient and provider experience
- Own and refine the care journey across all channels, ensuring operational excellence
- Lead initiatives focused on equity, inclusivity, and culturally competent care
Required Qualifications
- 10+ years of experience in healthcare, care operations, or service design, with at least 5 years in a senior leadership role
- Bachelor's degree required; advanced degree preferred
- Deep knowledge of care delivery, especially in digital health or telemedicine
- Proven success in building and leading large cross-functional teams
- Experience working with data and insights to drive decision-making
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