Senior Disability Claims Examiner

Job Summary

A company is looking for a Sr. Disability Claims Examiner to provide concierge-level customer service for disability claims management.

Key Responsibilities

• Manage a block of approximately 75 Long-Term and Short-Term Disability claims, ensuring exceptional customer service
• Engage with clients and internal resources to enhance the claimant experience and address complex claims
• Identify opportunities for continuous process improvement within the Concierge Team

Required Qualifications

• 3+ years of experience in Long-Term Disability claims management
• Understanding of Short-Term Disability claims and Life Waiver of Premium is preferred
• Ability to interact confidently with attorneys and medical professionals
• Strong documentation skills and ability to interpret complex policy provisions
• Advanced math skills for financial calculations related to disability claims