Job Summary
A company is looking for a Senior Implementation Manager to lead enterprise-level onboarding and implementation projects for major insurance carriers.
Key Responsibilities
- Own the end-to-end implementation process and serve as the primary delivery point of contact for client stakeholders
- Collaborate cross-functionally with internal teams to ensure alignment with client needs and platform capabilities
- Document scope changes and manage risks throughout the partner implementation process
Required Qualifications
- 5+ years in client-facing implementation, program management, or solution delivery roles, preferably in SaaS or InsureTech
- Proven success managing complex enterprise implementations with large insurance carriers
- Strong organizational skills with the ability to manage multiple projects and stakeholders simultaneously
- Deep understanding of the insurance industry, including workflows, compliance needs, and operational challenges
- Experience with project management and documentation tools such as Jira and Google Docs
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