Job Summary
A company is looking for a Technical Project Manager to join their Customer Success team.
Key Responsibilities
- Own a portfolio of customer-facing software implementation projects (up to 10 simultaneously), from onboarding to go-live
- Serve as the main point of coordination between customers, internal engineering teams, and other stakeholders
- Maintain detailed status updates, identify blockers early, and proactively drive resolution
Required Qualifications
- 4+ years of experience in customer-facing roles managing enterprise software implementations
- Strong project and portfolio management experience
- Experience working on multiple projects at once in a fast-paced SaaS or consulting environment
- Comfortable collaborating across technical and non-technical teams
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