Senior Operations Governance Manager

Job Summary

A company is looking for a Senior Manager, Operations Governance.

Key Responsibilities

• Design, implement, and oversee internal control systems within operations
• Ensure the knowledge management system and standard operating procedures are updated and accessible
• Collaborate with training and compliance teams to align curricula and modify quality assessment tools

Required Qualifications

• 5+ years of experience in an internal audit or compliance-like role
• Experience maintaining a knowledge management system in a complex operating environment
• Experience creating and maintaining standard operating procedures
• Experience implementing internal controls
• Process orientation with experience mapping processes