Senior Project Manager

Job Summary

A company is looking for a Senior Project Manager who will oversee the full lifecycle of CRM and CX solution delivery across multiple divisions.

Key Responsibilities

• Lead end-to-end delivery of CX solutions, ensuring business process harmonization across divisions
• Drive execution across all project phases while minimizing operational disruptions
• Act as a Change Management Owner, facilitating stakeholder alignment and communication strategies

Required Qualifications

• 3+ years of project/program management experience in the CRM area or Salesforce transformations
• Experience in industrial environments, with manufacturing experience as an advantage
• Proven success in leading global teams across time zones and business units
• Strong grounding in change management frameworks (e.g., ADKAR)
• Full Business Proficiency in English