Senior Technical Account Manager

Job Summary

A company is looking for a Senior Technical Account Manager.

Key Responsibilities

• Provide technical consultation and architecture design tailored to customer needs
• Manage key accounts, driving customer engagement, retention, and growth
• Act as the voice of the customer, collaborating with cross-functional teams to enhance customer experiences

Required Qualifications

• Proven experience in cloud infrastructure and knowledge of Linux, distributed systems, and automation
• Familiarity with programming languages and tools such as Terraform, Ansible, and Docker
• Experience with major cloud platforms like AWS, Google Cloud Platform, or Azure
• Strong analytical skills to monitor customer trends and identify growth opportunities
• Experience in Technical Account Management or related roles, preferably in a startup environment