Senior Technical Account Manager

Job Summary

A company is looking for a Senior Technical Account Manager.

Key Responsibilities

• Provide technical consultation and design tailored infrastructure architectures for customers
• Engage proactively with key accounts to drive retention, growth, and performance optimization
• Advocate for customer needs and collaborate cross-functionally to enhance customer experience

Required Qualifications

• Proven experience in cloud infrastructure with deep knowledge of Linux and automation
• Programming experience in at least one mainstream language (e.g., Python, Go)
• Familiarity with cloud provisioning tools like Terraform and Ansible
• Experience with major cloud platforms (AWS, Google Cloud, or Azure)
• Strong analytical skills to monitor customer trends and identify growth opportunities