Account Representative

About Us

At Hype Tier, we specialize in delivering tailored business development and operations solutions to clients seeking elevated growth. With a commitment to excellence, we empower our partners to focus on their core strategies while we manage the details that drive their success. Our team thrives in a dynamic, fast-paced environment where innovation, professionalism, and integrity guide every decision

Job Description

We are currently seeking a motivated and detail-oriented Account Representative to join our team in Grand Rapids, MI. The Account Representative will serve as the primary point of contact for clients, ensuring their needs are met and exceeded. This role is perfect for individuals with strong interpersonal skills and a passion for delivering exceptional customer service while driving business results.

Responsibilities

• Serve as the main liaison between clients and internal departments

• Manage and grow assigned client accounts through regular communication and support

• Develop a deep understanding of client goals, needs, and challenges

• Ensure timely resolution of issues and concerns

• Prepare account reports and track performance metrics

• Maintain accurate records of client interactions and transactions

• Assist with onboarding new clients and presenting service updates

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field (preferred)

• Proven experience in account management, customer service, or sales

• Strong verbal and written communication skills

• Excellent organizational and multitasking abilities

• Ability to work independently and as part of a collaborative team

• Proficient in Microsoft Office Suite and CRM systems

Benefits

• Competitive salary ranging from $46,000 to $60,000 per year

• Opportunities for professional development and career growth

• Supportive and goal-oriented team environment

• Skill-building and hands-on experience in account management

• Full-time, consistent schedule with room to advance