Senior Technical Support Engineer

Job Summary

A company is looking for a Senior Engineer, Technical Support.

Key Responsibilities

• Provide world-class technical support and advice on the use of products and applications
• Work with staff, partners, and customers throughout the product lifecycle of BPM and BRE applications
• Identify, propose, and implement solutions to complex technical issues

Required Qualifications

• Bachelor's or master's degree in computer science, engineering, or equivalent
• 5+ years of hands-on experience in software engineering, particularly with Java and J2EE
• 4+ years of experience developing scalable applications using Java/J2EE technologies
• 2+ years of experience administering J2EE servers and supporting enterprise-grade server software
• Proficiency in databases such as PostgreSQL and application servers like Apache Tomcat