Job Summary
A company is looking for a Senior UX Researcher to support digital products for Veterans and the Department of Veterans Affairs (VA).
Key Responsibilities
- Identify appropriate research methods to address project goals and user needs
- Design and conduct qualitative and quantitative research, including usability testing and A/B testing
- Translate research findings into actionable insights that inform design and product strategy
Required Qualifications
- 5+ years of experience conducting user research in cross-functional teams
- Experience with user research on government contracts, particularly within the VA
- Strong understanding of mobile-first design principles
- Familiarity with accessibility standards, including Section 508 and WCAG compliance
- Experience working in Agile development environments
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