Job Summary
A company is looking for a ServiceNow ITOM Business Process Consultant for a remote contract position in the USA or Canada.
Key Responsibilities
- Configure, support, and implement ITOM solutions
- Conduct workshops, document processes, and create user stories
- Participate in a 3-day workshop in Dallas
Required Qualifications
- 5+ years of experience with ServiceNow
- Expertise in CIS - ITOM and ITOM solutions
- Experience with Discovery and CMDB
- Certified ServiceNow Administrator (CSA) is essential
- Strong consultancy skills and ability to work independently
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