ServiceNow Principal Consultant

Job Summary

A company is looking for a ServiceNow Principal Technical Consultant, SPM and HRSD.

Key Responsibilities

• Support process definition, re-engineering, and improvement during workshops with customers
• Guide customers in documenting business requirements and drafting user stories
• Lead technical aspects of project delivery and provide training to system administrators

Required Qualifications

• 5+ years of experience with implementing and customizing ServiceNow
• 4+ years of experience with web technologies and networking (e.g., XML, HTML, AJAX)
• Strong understanding of ITIL methodologies and JavaScript
• ServiceNow System Administrator and Application Developer Certifications required
• Experience with SPM and/or HRSD principles and best practices