Technical Printer Support Representative

Job Summary

A company is looking for a Technical Printer Support Representative I (Inkjet).

Key Responsibilities

• Provide technical support to customers via phone, email, and chat
• Analyze and troubleshoot complex inkjet printer issues for resolution
• Document customer interactions and resolutions in the system

Required Qualifications

• High school diploma or equivalent
• Previous customer service or call center experience
• Knowledge of PC operating systems (Windows and/or MAC)
• Intermediate to advanced internet navigation and MS Office skills
• Dependable with a reliable high-speed internet connection