Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer to join their team.

Key Responsibilities:

• Act as the first point of contact for customer technical requests
• Review and research customer issues to provide effective resolutions
• Develop and maintain technical expertise in product functionality to assist customers

Required Qualifications:

• Bachelor's Degree in Computer Science or equivalent
• Experience in customer technical support or a customer-facing role
• Basic networking experience
• Familiarity with CI/CD and automation tools
• Comfortable writing code in object-oriented scripting languages