Technical Support Specialist

Job Summary

A company is looking for a Technical Support Specialist.

Key Responsibilities

• Provide frontline support to global customers, primarily in Spain
• Perform troubleshooting, escalate problems, and communicate solutions to customers
• Collaborate with various teams to resolve complex technical issues

Required Qualifications

• 1-3 years of technical support experience
• BA/BS in Computer Science or equivalent experience
• Good knowledge of databases and operating systems
• Experience in Help Desk or customer service positions is a plus
• Fluency in English and Spanish