Texas Licensed Call Center Representative

Job Summary

A company is looking for a Call Center Representative to support customer inquiries and provide service in a fast-paced environment.

Key Responsibilities

• Support customer inquiries regarding insurance coverage, rates, and billing issues while offering additional products
• Share expertise on products and services to ensure appropriate insurance coverage through benefits selling
• Assist customers in setting up new claim reports with empathy and care

Required Qualifications

• A minimum of two years relevant work experience, or a minimum of two years post-secondary education
• For sales roles, a Property & Casualty license is required, with the opportunity to obtain it during training
• Must be able to work full-time, including evenings and weekends
• Designated workspace free from noise and distractions is required for remote work
• High-speed internet and a wired computer connection are necessary for the position