Texas Licensed Health Care Representative

Job Summary

A company is looking for a Health Care Customer Service Representative.

Key Responsibilities

• Handle inbound and outbound calls to resolve billing and payment issues
• Respond to patient/account holder inquiries in a professional manner
• Monitor and enter payment arrangements while adhering to client-specific protocols

Required Qualifications, Training, and Education

• 1+ years of experience in a call center or customer service role
• Knowledge of medical terminology, patient billing, and healthcare insurance preferred
• Ability to work in a fast-paced, deadline-oriented environment
• Flexibility in scheduling, including evenings and Saturdays as needed
• Bilingual candidates are encouraged to apply for additional support